Frequently Asked Questions
Q: How do you make the heads?
A: This is always the first question people ask! Unfortunately, this is kind of our secret sauce that we're not allowed to spill the beans on. But fortunately, this means that you don't have to stand in your kitchen and dip your head in boiling water for 5 hours anymore.
Q: Can you dye any head?
A: No. Due to our unique process we only offer custom Sidewallz Lacrosse branded heads for purchase. We offer an Offensive and Defensive version of our head that can meet the needs of any type of player. Two of the main factors Tommy focused on when designing the head types were durability and elite performance. You won't regret making the switch!
A: Yes! But we will need permission from your club first. We are currently working on expanding our club partnerships so if you do not see your clubs design on our website please reach our to them & us via email so we can get to work!
Q: I'm having trouble with the customizer, can you design the head for me?
A: YES! And we would be SO GRATEFUL to do so! Please email with your idea and we will be in touch.
Q: Do you have a phone number I can call?
A: Yes! Send us a DM (@SidewallzLacrosse) or email (firstname.lastname@example.org) with your phone # and a brief message and our Founder, Tommy McKee will be happy to speak with you and answer any questions you have.
Q: What is your warranty policy?
A: We believe in our product and have designed it to be MORE DURABLE than any other head on the market. All sales are final but we understand that crazy circumstances may happen. So, if something does happen (within a reasonable time period of purchase) you may contact: and we will evaluate your situation on a case-by-case basis.
Q: I want to order a head with my club team's design, can I do that?
Let us know if there is anything we missed!